Terms of Service

These Terms of Service ("Terms") govern your use of myhalopeptides.com and any consulting or advisory services provided by Halo Peptides LLC ("Halo Peptides Consultancy", "we", "us", "our"). By using our website or engaging our services, you agree to these Terms.

1. About us

Halo Peptides LLC is a limited liability company organised in the United States. We provide professional advisory and consulting services to businesses operating in the health supplement and peptide research industry. We do not manufacture, distribute, or sell any physical product.

2. Services

We offer the following engagement types, the scope and price of which are agreed before any engagement begins:

• Strategy Calls — single-session advisory calls for a defined fee.
• Fixed-Scope Audits — defined-deliverable engagements completed within a stated timeframe.
• Ongoing Retainers — recurring monthly engagements for fractional advisory support.

Specific deliverables, timelines, fees, and acceptance criteria for each engagement are documented in a separate written agreement (a Statement of Work, Engagement Letter, or order confirmation) which forms part of these Terms.

3. Engagement formation

An engagement begins only when (a) we have agreed in writing on the scope, fees, and timeline, and (b) any required deposit or initial payment has been received. We reserve the right to decline any engagement at our discretion.

4. Fees and payment

• All fees are stated in pounds sterling (GBP) or US dollars (USD), as set out in the engagement documentation. Fees are exclusive of any applicable VAT, sales tax, or withholding tax, which is the client's responsibility unless otherwise agreed.
• Payment is processed by Stripe Inc. or by direct invoice. We do not store card details.
• Strategy calls and audits are typically payable in full at the time of booking.
• Retainers are invoiced monthly in advance.
• Late invoices accrue interest at 4% above the Bank of England base rate (or US prime rate, where applicable) from the due date until paid.

5. Refund Policy

5.1 Strategy Calls

If you cancel more than 24 hours before the scheduled call, you will receive a full refund or the option to reschedule at no charge. Cancellations within 24 hours, or no-shows, are non-refundable but may be rescheduled once at our discretion.

5.2 Fixed-Scope Audits

You may cancel an audit engagement before work begins for a full refund less any payment-processing fees. Once work has commenced, fees are refundable on a pro-rata basis up to the point at which deliverables have been started, less reasonable costs incurred.

5.3 Ongoing Retainers

Retainers run on a monthly basis with a minimum quarterly commitment unless otherwise agreed. Cancellation requires 30 days' written notice. Pre-paid amounts beyond the notice period are refundable; the current month is not refundable once it has commenced.

5.4 Consumer cooling-off (UK / EU consumers)

Where you are a consumer (not contracting in the course of business) ordinarily resident in the UK or EU, you may have a 14-day right to cancel under the Consumer Contracts Regulations 2013. By accepting these Terms and requesting that we begin work within the 14-day period, you expressly waive the right to cancel once the service has been fully performed.

5.5 Chargebacks

If you initiate a chargeback or payment dispute, please contact us first at info@myhalopeptides.com. We aim to resolve any concern within 5 business days. Unjustified chargebacks may result in account suspension and recovery of related costs.

6. Client obligations

You agree to:

• Provide accurate, complete, and timely information necessary to deliver the engagement.
• Designate a single point of contact authorised to make decisions and provide approvals.
• Promptly review and feedback on deliverables.
• Not use our deliverables for unlawful purposes or in a manner inconsistent with applicable regulations.

7. Intellectual property

• Our IP: All frameworks, methodologies, templates, know-how, and pre-existing materials we use remain our property.
• Deliverables: Upon full payment, you receive a worldwide, non-exclusive, perpetual licence to use the deliverables for your internal business purposes. We retain ownership of the underlying IP.
• Anonymised insights: We may use anonymised, non-identifying learnings from engagements to improve our practice. We will not reveal client identity or proprietary information without your written consent.

8. Confidentiality

Each party will treat the other's non-public information as confidential and will not disclose it except as required by law, court order, or to professional advisers bound by confidentiality. This obligation survives termination for three years.

9. Disclaimer of advice

We are not a law firm, medical practice, accounting firm, or regulator. Our work is general business advisory. You should obtain specialist legal, medical, regulatory, and tax advice for any matter requiring it. See our full Disclaimer.

10. Limitation of liability

To the maximum extent permitted by law:

• Our aggregate liability arising out of or in connection with any engagement is limited to the fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim.
• We are not liable for indirect, incidental, consequential, special, or exemplary damages, including lost profits, lost revenue, lost goodwill, or business interruption.
• Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be limited or excluded under applicable law.

11. Indemnity

You agree to indemnify and hold harmless Halo Peptides LLC, its members, employees, and contractors from any claims, losses, or expenses (including reasonable legal fees) arising out of (a) your use of our deliverables in violation of applicable law, or (b) any product, service, or representation you make to your customers based on but not limited to our advice.

12. Termination

Either party may terminate an engagement for material breach if the breach is not cured within 14 days of written notice. We may suspend or terminate immediately if (a) any payment is more than 30 days overdue, or (b) we reasonably believe continued engagement would expose us to legal, regulatory, or reputational risk. On termination, you remain liable for all fees for work performed through the termination date.

13. Governing law and jurisdiction

These Terms are governed by the laws of the State in which Halo Peptides LLC is registered, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of that State, except that we may bring proceedings in the country where you are domiciled to enforce payment.

14. General

• Entire agreement: These Terms, together with the engagement documentation, constitute the entire agreement.
• Amendment: We may amend these Terms from time to time. The version in force at the start of an engagement governs that engagement.
• Severability: If any provision is held unenforceable, the remainder remains in effect.
• No waiver: Failure to enforce a right is not a waiver of it.
• Assignment: You may not assign your rights without our prior written consent.
• Force majeure: Neither party is liable for delay or failure caused by events beyond reasonable control.

15. Contact

Halo Peptides LLC
Email: info@myhalopeptides.com
Website: myhalopeptides.com